Privacy policy

As the operator of these pages we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy.

The use of our website is usually possible without providing personal data. As far as personal data (e.g. name, address or e-mail address) is collected on our website, this is always done on a voluntary basis, as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

www.certgate.com) and thank you for your interest. Please note that for visits and orders in the certgate Online Shop (store.certgate.com) a separate privacy policy specifically for the requirements in the Online Shop is available for download.

In the following we inform you about how we handle your personal data when you use our website. Personal data are all data with which you can be personally identified.

The person responsible for data processing on this website in terms of the German Data Protection Act (DSGVO) is certgate GmbH, Merianstrasse 26, 90409 Nürnberg, Germany, Tel.: +49 (0911) 93 52 30, eMail: info@certgate.com. The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data. The data controller can be reached as follows: Mr. Jan Wendenburg, certgate GmbH, Merianstrasse 26, 90409 Nuremberg, Germany, e-mail: privacy@certgate.com

For security reasons and to protect the transmission of personal data and other confidential contents (e.g. orders or inquiries to the responsible person), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser line.

If you use our website for informational purposes only, i.e. if you do not register or provide us with information in any other way, we only collect the data that your browser sends to our server (so-called “server log files”). When you call up our website, we collect the following data, which is technically necessary for us to display the website:

  • Our visited website
  • Date and time of the access >/li>
  • Amount of the sent data in byte
  • Source/reference, from which you reached the site
  • Browser used – Operating system used
  • IP address used (if applicable) The processing is carried out in accordance with Art. 6 para. 1 letter f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.

To make the visit of our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser the next time you visit us (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.

Partially, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). Insofar as personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 Para. 1 letter b DSGVO either for the execution of the contract or in accordance with Art. 6 Para. 1 letter f DSGVO to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

We may work together with advertising partners who help us to make our Internet offer more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings.

This can be found for each browser under the following links:

Internet Explorer: https://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=9564
Safari: https://support.apple.com/kb/ph21411? locale=en_DE
Opera: https://help.opera.com/Windows/10.20/de/cookies.html

Please note that if cookies are not accepted, the functionality of our website may be limited.

In the course of contacting us (e.g. via contact form or e-mail) personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for contacting you and the related technical administration. The legal basis for the processing of the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact is aimed at the conclusion of a contract, an additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your request. This is the case if it can be concluded from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal obligations to retain data.

In accordance with Art. 6 para. 1 lit. b DGSVO, personal data will continue to be collected and processed if you provide us with this information for the purpose of executing a contract. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the responsible person. We store and use the data provided by you for the execution of the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by us, about which we inform you accordingly below.

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NOTE: In general, the range of products and services offered is directed exclusively at commercial customers, i.e. companies. An order, further processing and delivery to non-commercial customers is therefore excluded.

For the processing of your order we work together with the following service providers who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information. The personal data collected by us will be passed on to the following commissioned service providers within the scope of contract processing, insofar as this is necessary for order processing, handling and delivery of the goods. The legal basis for the transfer of data is Art. 6 para. 1 lit. b DSGVO. 

    >li>Invoicing and passing on of personal data to invoicing service providers:

In general an invoicing of orders from the certgate online store is only made to commercial customers, i.e. companies. Invoicing is handled by an external service provider, Billomat GmbH & Co KG, Barbiergasse 6, 90443 Nürnberg, Germany. If personal data, such as the name and address of a recipient, are recorded during commercial order processing, these are transmitted to Billomat and stored on the service provider’s systems together with the other data relating to the order and invoice for proper invoicing and further processing. Further details on data protection and order-related data processing by the service provider Billomat can be found here: https://www.billomat.com/datenschutz/ available.

  1. Forwarding of personal data to IT infrastructure service provider:

The certgate offer is generally only directed at commercial customers. If personal data, such as name, address, contact details, is also collected when contacting us, it may be transferred to the external IT infrastructure service provider Microsoft and stored on the service provider’s systems as part of business communication, such as e-mail, letters, etc. The certgate IT infrastructure (Office 365) is partly provided as a service by an external operator, Microsoft Ireland Operations Limited, The Atrium Building, Block B, Carmanhall Road, Sandyford Business Estate, Dublin 18. Further details on data protection and order-related data processing by the service provider Microsoft can be found here: https://privacy.microsoft.com/en-gb/privacystatement available.

  1. Sharing of personal data to CRM infrastructure service providers:

The certgate offer is generally only directed at commercial customers. If personal data, such as name, address, contact details, is also collected when contacting us, this data can be transferred to the external CRM infrastructure service provider Citrix and stored on the service provider’s systems as part of the business communication, such as e-mail, letter, etc. The certgate CRM infrastructure is provided as a service by an external operator, Citrix Systems UK Limited, Building 3, Chalfont Park House, Gerrards Cross, SL9 0DZ, United Kingdom. Further details on data protection and order-related data processing by the service provider Citrix can be found here: https://www.citrix.com/about/legal/privacy/ available.

  1. System Integration Webshop, billing, newsletter

The certgate offer is generally only available to commercial customers. If personal data, such as name, address, contact details, message, order, is also collected when contacting us, this data may be transferred to the external IT infrastructure service provider Zapier and stored on the service provider’s systems for internal processing and handling of the request or order. For the seamless integration of the online store system, invoicing and newsletter, the system integration is provided by the service provider Zapier 243 Buena Vista Avenue, Suite 508, Sunnyvale, CA 94086, United States. Further details on data protection and order-related data processing of the service provider Zapier are here: https://zapier.com/privacy/ available.

  1. Dispatch and forwarding of personal data to dispatch service providers:

If the goods are delivered as a parcel, the dispatch is carried out by the transport service provider DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, postcode/ place: 53113 Bonn. For this purpose, name, address, e-mail and, if applicable, telephone number will be passed on to DHL before the goods are delivered in accordance with Art. 6 Para. 1 letter a DSGVO for the purpose of coordinating a delivery date or for delivery notification and delivery, provided that you have selected this mode of shipment in the ordering process. The passing on of the data is only carried out as far as it is necessary for the delivery of the goods. Further details about data protection of the service provider DHL are here: https://www.dhl.de/datenschutz available.

If the goods are delivered as a letter or parcel, the shipment is carried out by the transport service provider Deutsche Post AG, Charles-de-Gaulle-Straße 20, Postcode/Location: 53113 Bonn, Germany. For this purpose, name, address will be passed on to Deutsche Post AG for the purpose of delivery in accordance with Art. 6 Para. 1 lit. a DSGVO, provided that you have selected this mode of dispatch in the order process. The passing on is only carried out as far as this is necessary for the delivery of the goods. Further details on data protection of the service provider Deutsche Post AG are here: https://www.deutschepost.de/datenschutz.html available.

  1. Collection and transfer of personal data to the newsletter service provider:

The certgate offer is generally only for commercial customers. The certgate newsletter system is provided as a service by an external operator, Mailerlite UAB, Paupio g. 28, LT-11341 Vilnius, Lithuania, Registered 302942057, VAT No. LT100007448516. If a company or an employee of a company agrees to receive current market and company news, the name and email address of the recipient will be transmitted to Mailerlite and stored on the systems of the service provider for further processing. Further details about data protection and order-related data processing of the service provider Mailerlite are here: https://www.mailerlite.com/privacy-policy available.

This website uses the online advertising program “Google AdWords” and within the scope of Google AdWords the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use the Google Adwords service to draw attention to our attractive offers on external websites with the help of advertising material (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In this way, we pursue the interest to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs. The conversion tracking cookie is set when a user clicks on an AdWords ad served by Google. Cookies are small text files that are stored on your computer system. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked through the websites of AdWords customers. The information collected through the conversion cookie is used to compile conversion statistics for AdWords customers who have opted in to conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive information that personally identifies users. If you do not wish to participate in tracking, you can block this usage by disabling the Google Conversion Tracking cookie from your web browser under User Preferences. You will then not be included in the conversion tracking statistics. We use Google Adwords because of our legitimate interest in targeted advertising in accordance with Art. 6 Para. 1 lit. f DSGVO.

Google LLC with its registered office in the USA is certified for the us-European data protection agreement “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU. For more information about Google’s privacy policy, please visit the following web address: https://www.google.de/policies/privacy/

You can permanently disable cookies for ad preferences by changing your browser software settings or by downloading and installing the browser plug-in available at the following link:

https://www.google.com/settings/ads/plugin?hl=de

Please note that certain features of this website may not be available or may only be available to a limited extent if you have deactivated the use of cookies.

Google (Universal) Analytics:

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including the shortened IP address) will generally be transmitted to and stored by Google on servers in the United States.

This website uses Google Analytics exclusively with the extension “_anonymizeIp()”, which ensures anonymization of the IP address by shortening it and excludes the possibility of direct personal references. Through the extension, your IP address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO on the basis of our justified interest in the statistical analysis of user behaviour for optimisation and marketing purposes.

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide us with further services associated with website and Internet use. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

https://tools.google.com/dlpage/gaoptout? hl=en

>Alternatively to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you will have to click this link again): Deactivate Google Analytics.

Google LLC with headquarters in the USA is certified for the us-European data protection agreement “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is performed via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “personal data”.

More information on the handling of user data at Google Analytics can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

For marketing and optimization purposes, products and services of wiredminds GmbH (www.wiredminds.de) are used on this website. Data is collected, processed and stored from which user profiles are created under a pseudonym. Wherever possible and reasonable, the user profiles are made completely anonymous.

Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor’s Internet browser and serve to recognize the Internet browser. The data collected, which may also include personal data, is transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information left behind by visits to the websites to create anonymized user profiles. The data thus obtained will not be used to personally identify the visitor to this website without the separately granted consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym. If IP addresses are collected, they are anonymized immediately after collection by deleting the last number block. You can object to the collection, processing and storage of data at any time with effect for the future.

If you wish to object, you can use this opt-out link: Exclude from tracking.

Google AdWords Remarketing:

This website uses the functions of Google AdWords Remarketing, hereby we promote this website in Google search results, as well as on third party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For this purpose, Google sets a cookie in the browser of your end device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. The processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 para. 1 lit. f DSGVO.

Any further data processing will only take place if you have agreed with Google that your internet and app browsing history is linked by Google to your Google Account and information from your Google Account is used to personalize ads you view on the web. In this case, if you are logged in to Google while visiting our website, Google will use your information along with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, Google will temporarily link your personal data with Google Analytics data in order to form target groups.

You can permanently deactivate the setting of cookies for advertising preferences by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/ Alternatively, you can obtain information on the setting of cookies and make settings for this purpose from the Digital Advertising Alliance at the Internet address www.aboutads.info. Finally, you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited. Google LLC, based in the USA, is certified for the us-European data protection agreement “Privacy Shield”, which guarantees compliance with the level of data protection applicable in the EU.

You can view further information and the data protection regulations regarding advertising and Google here: https://www.google.com/policies/technologies/ads/

This website uses features of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time you access one of our pages that contains LinkedIn features, a connection to LinkedIn’s servers is established. LinkedIn is notified that you have visited our sites using your IP address. If you click on LinkedIn’s “Recommend Button” and are logged into your LinkedIn account, LinkedIn is able to track your visit to our site to you and your account. We would like to point out that we, as the provider of these pages, have no knowledge of the content of the transmitted data or its use by LinkedIn. For more information, please refer to the LinkedIn privacy policy: https://www.linkedin.com/legal/privacy-policy

>This website uses functions of the network XING. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time one of our pages containing XING functions is called up, a connection to XING servers is established. To the best of our knowledge, no personal data is stored. In particular, no IP addresses are stored or the usage behavior is evaluated. Further information on data protection and the XING Share button can be found in the XING Privacy Policy: https://www.xing.com/app/share?op=data_protection

  1. The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the person responsible for the processing of your personal data, about which we inform you below:
  • >Right of access pursuant to Art. 15 DSGVO: In particular, you have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right of rectification, erasure, restriction of processing, opposition to processing, complaint to a supervisory authority, the origin of your data if not collected from you by us, the existence of automated decision making including profiling and, if applicable clear information on the logic involved and the scope and intended effects of such processing concerning you, as well as your right to be informed of the guarantees provided under Art. 46 DPA when your data is transferred to third countries;
  • right of rectification under Art. 16 DSGVO: you have the right to have incorrect data concerning you corrected and/or incomplete data stored by us without delay;
  • right to deletion in accordance with Art. 17 DSGVO: you have the right to request the deletion of your personal data if the conditions of Art. 17 para. 1 DSGVO are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
  • right to restrict processing in accordance with Art. 18 DSGVO: You have the right to demand the restriction of the processing of your personal data as long as the accuracy of your data which you dispute is checked, if you refuse to have your data deleted due to unauthorized data processing and demand instead the restriction of the processing of your data, if you require your data for the assertion, exercise or defense of legal claims, after we no longer require these data after the purpose has been achieved, or if you have lodged an objection for reasons of your particular situation, as long as it is not yet clear whether our justified reasons outweigh the objection;
  • right to be informed in accordance with Art. 19 DSGVO: If you have asserted the right to rectification, erasure or limitation of processing vis-à-vis the controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or limitation of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
  • Right to data transfer according to art. 20 DSGVO: you have the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another person responsible, as far as this is technically feasible;
  • right to revoke given consent according to art. 7 paragraph 3 DSGVO: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned, unless further processing cannot be based on a legal basis for processing without consent. The revocation of the consent shall not affect the lawfulness of the processing carried out on the basis of the consent until revocation; – Right of appeal pursuant to Art. 77 DSGVO: without prejudice to any other administrative or judicial remedy, you have the right to appeal to a supervisory authority, in particular in the Member State in which you are resident, your place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you is in breach of the DSGVO.
  1. COUNTERCLAIM

IF WE PROCESS YOUR PERSONAL DATA IN THE FRAMEWORK OF A SCOPE OF INTEREST ON THE BASIS OF OUR OVERALL RIGHT OF INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WORTHY OF PROTECTION WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS. IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE RIGHT TO OBJECT AS DESCRIBED ABOVE. if you make use of your right of objection, we will stop processing the data concerned for direct marketing purposes.

The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax law retention periods). After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfillment of the contract or the initiation of a contract and/or we have no justified interest in the further storage.

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