The use of our website is usually possible without providing personal data. As far as personal data (e.g. name, address or e-mail address) is collected on our website, this is always done on a voluntary basis, as far as possible. This data will not be passed on to third parties without your express consent.
We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.
In the following we inform you about how we handle your personal data when you use our website. Personal data are all data with which you can be personally identified.
The person responsible for data processing on this website in terms of the German Data Protection Act (DSGVO) is certgate GmbH, Merianstrasse 26, 90409 Nürnberg, Germany, Tel.: +49 (0911) 93 52 30, eMail: firstname.lastname@example.org. The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data. The data controller can be reached as follows: Mr. Jan Wendenburg, certgate GmbH, Merianstrasse 26, 90409 Nuremberg, Germany, e-mail: email@example.com
For security reasons and to protect the transmission of personal data and other confidential contents (e.g. orders or inquiries to the responsible person), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser line.
If you use our website for informational purposes only, i.e. if you do not register or provide us with information in any other way, we only collect the data that your browser sends to our server (so-called “server log files”). When you call up our website, we collect the following data, which is technically necessary for us to display the website:
To make the visit of our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser the next time you visit us (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.
Partially, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). Insofar as personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 Para. 1 letter b DSGVO either for the execution of the contract or in accordance with Art. 6 Para. 1 letter f DSGVO to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.
We may work together with advertising partners who help us to make our Internet offer more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings.
This can be found for each browser under the following links:
Internet Explorer: https://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari: https://support.apple.com/kb/ph21411? locale=en_DE
Please note that if cookies are not accepted, the functionality of our website may be limited.
In the course of contacting us (e.g. via contact form or e-mail) personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for contacting you and the related technical administration. The legal basis for the processing of the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact is aimed at the conclusion of a contract, an additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your request. This is the case if it can be concluded from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal obligations to retain data.
In accordance with Art. 6 para. 1 lit. b DGSVO, personal data will continue to be collected and processed if you provide us with this information for the purpose of executing a contract. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the responsible person. We store and use the data provided by you for the execution of the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by us, about which we inform you accordingly below.
NOTE: In general, the range of products and services offered is directed exclusively at commercial customers, i.e. companies. An order, further processing and delivery to non-commercial customers is therefore excluded.
For the processing of your order we work together with the following service providers who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information. The personal data collected by us will be passed on to the following commissioned service providers within the scope of contract processing, insofar as this is necessary for order processing, handling and delivery of the goods. The legal basis for the transfer of data is Art. 6 para. 1 lit. b DSGVO.
In general an invoicing of orders from the certgate online store is only made to commercial customers, i.e. companies. Invoicing is handled by an external service provider, Billomat GmbH & Co KG, Barbiergasse 6, 90443 Nürnberg, Germany. If personal data, such as the name and address of a recipient, are recorded during commercial order processing, these are transmitted to Billomat and stored on the service provider’s systems together with the other data relating to the order and invoice for proper invoicing and further processing. Further details on data protection and order-related data processing by the service provider Billomat can be found here: https://www.billomat.com/datenschutz/ available.
The certgate offer is generally only directed at commercial customers. If personal data, such as name, address, contact details, is also collected when contacting us, it may be transferred to the external IT infrastructure service provider Microsoft and stored on the service provider’s systems as part of business communication, such as e-mail, letters, etc. The certgate IT infrastructure (Office 365) is partly provided as a service by an external operator, Microsoft Ireland Operations Limited, The Atrium Building, Block B, Carmanhall Road, Sandyford Business Estate, Dublin 18. Further details on data protection and order-related data processing by the service provider Microsoft can be found here: https://privacy.microsoft.com/en-gb/privacystatement available.
The certgate offer is generally only directed at commercial customers. If personal data, such as name, address, contact details, is also collected when contacting us, this data can be transferred to the external CRM infrastructure service provider Citrix and stored on the service provider’s systems as part of the business communication, such as e-mail, letter, etc. The certgate CRM infrastructure is provided as a service by an external operator, Citrix Systems UK Limited, Building 3, Chalfont Park House, Gerrards Cross, SL9 0DZ, United Kingdom. Further details on data protection and order-related data processing by the service provider Citrix can be found here: https://www.citrix.com/about/legal/privacy/ available.
The certgate offer is generally only available to commercial customers. If personal data, such as name, address, contact details, message, order, is also collected when contacting us, this data may be transferred to the external IT infrastructure service provider Zapier and stored on the service provider’s systems for internal processing and handling of the request or order. For the seamless integration of the online store system, invoicing and newsletter, the system integration is provided by the service provider Zapier 243 Buena Vista Avenue, Suite 508, Sunnyvale, CA 94086, United States. Further details on data protection and order-related data processing of the service provider Zapier are here: https://zapier.com/privacy/ available.
If the goods are delivered as a parcel, the dispatch is carried out by the transport service provider DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, postcode/ place: 53113 Bonn. For this purpose, name, address, e-mail and, if applicable, telephone number will be passed on to DHL before the goods are delivered in accordance with Art. 6 Para. 1 letter a DSGVO for the purpose of coordinating a delivery date or for delivery notification and delivery, provided that you have selected this mode of shipment in the ordering process. The passing on of the data is only carried out as far as it is necessary for the delivery of the goods. Further details about data protection of the service provider DHL are here: https://www.dhl.de/datenschutz available.
If the goods are delivered as a letter or parcel, the shipment is carried out by the transport service provider Deutsche Post AG, Charles-de-Gaulle-Straße 20, Postcode/Location: 53113 Bonn, Germany. For this purpose, name, address will be passed on to Deutsche Post AG for the purpose of delivery in accordance with Art. 6 Para. 1 lit. a DSGVO, provided that you have selected this mode of dispatch in the order process. The passing on is only carried out as far as this is necessary for the delivery of the goods. Further details on data protection of the service provider Deutsche Post AG are here: https://www.deutschepost.de/datenschutz.html available.
The certgate offer is generally only for commercial customers. The certgate newsletter system is provided as a service by an external operator, Mailerlite UAB, Paupio g. 28, LT-11341 Vilnius, Lithuania, Registered 302942057, VAT No. LT100007448516. If a company or an employee of a company agrees to receive current market and company news, the name and email address of the recipient will be transmitted to Mailerlite and stored on the systems of the service provider for further processing. Further details about data protection and order-related data processing of the service provider Mailerlite are here: https://www.mailerlite.com/privacy-policy available.
Google (Universal) Analytics:
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including the shortened IP address) will generally be transmitted to and stored by Google on servers in the United States.
This website uses Google Analytics exclusively with the extension “_anonymizeIp()”, which ensures anonymization of the IP address by shortening it and excludes the possibility of direct personal references. Through the extension, your IP address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO on the basis of our justified interest in the statistical analysis of user behaviour for optimisation and marketing purposes.
>Alternatively to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you will have to click this link again): Deactivate Google Analytics.
Google LLC with headquarters in the USA is certified for the us-European data protection agreement “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is performed via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “personal data”.
For marketing and optimization purposes, products and services of wiredminds GmbH (www.wiredminds.de) are used on this website. Data is collected, processed and stored from which user profiles are created under a pseudonym. Wherever possible and reasonable, the user profiles are made completely anonymous.
Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor’s Internet browser and serve to recognize the Internet browser. The data collected, which may also include personal data, is transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information left behind by visits to the websites to create anonymized user profiles. The data thus obtained will not be used to personally identify the visitor to this website without the separately granted consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym. If IP addresses are collected, they are anonymized immediately after collection by deleting the last number block. You can object to the collection, processing and storage of data at any time with effect for the future.
If you wish to object, you can use this opt-out link: Exclude from tracking.
Google AdWords Remarketing:
This website uses the functions of Google AdWords Remarketing, hereby we promote this website in Google search results, as well as on third party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For this purpose, Google sets a cookie in the browser of your end device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. The processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 para. 1 lit. f DSGVO.
Any further data processing will only take place if you have agreed with Google that your internet and app browsing history is linked by Google to your Google Account and information from your Google Account is used to personalize ads you view on the web. In this case, if you are logged in to Google while visiting our website, Google will use your information along with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, Google will temporarily link your personal data with Google Analytics data in order to form target groups.
You can permanently deactivate the setting of cookies for advertising preferences by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/ Alternatively, you can obtain information on the setting of cookies and make settings for this purpose from the Digital Advertising Alliance at the Internet address www.aboutads.info. Finally, you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited. Google LLC, based in the USA, is certified for the us-European data protection agreement “Privacy Shield”, which guarantees compliance with the level of data protection applicable in the EU.
You can view further information and the data protection regulations regarding advertising and Google here: https://www.google.com/policies/technologies/ads/
IF WE PROCESS YOUR PERSONAL DATA IN THE FRAMEWORK OF A SCOPE OF INTEREST ON THE BASIS OF OUR OVERALL RIGHT OF INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WORTHY OF PROTECTION WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS. IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE RIGHT TO OBJECT AS DESCRIBED ABOVE. if you make use of your right of objection, we will stop processing the data concerned for direct marketing purposes.
The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax law retention periods). After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfillment of the contract or the initiation of a contract and/or we have no justified interest in the further storage.